SPLASH DOWN WATERPARK wishes to encourage a family atmosphere. Therefore, we have established the following policies that will ensure our customers have an enjoyable and safe experience from their visit to our facility.
1. GENERAL PARK POLICY
1.1. Appropriate swimwear required. (NO full body wetsuits, thong swimwear, -or- swimwear with metal objects)
1.2. NO alcoholic beverages or drugs allowed on premises.
1.3. Barbeques allowed on premises in barbeque area only.
1.4. NO intolerable or offensive language or behavior will be permitted on premises.
1.5. NO persons allowed in pools, hot tubs, or on slides with open wounds.
1.6. Life jackets are REQUIRED for small children and weak or non swimmers.
1.7. An adult MUST accompany children under 8 years of age at all times.
2. SLIDING POLICY
2.1. Rides are for SINGLE riders only, WITH the exception of adults with small children and the tube ride.
2.2. Sliders are NOT to proceed down a slide until a staff member signals them to.
2.3. ALL body slides MUST be ridden feet first, either by sitting or lying down.
2.4. Tubes MUST be ridden sitting only, facing forward, with one person per tube hole.
2.5. Height restrictions apply to many of the rides in the park due to manufacturer’s guidelines.
2.6. There ARE inherent risks in water sliding (ex. drowning and collisions) - ALL patrons use all park facilities at their own risk.
2.7. Slides carry a maximum weight limit of 300lbs per slider
3. PROCEDURAL POLICY
3.1. Bags, coolers, and belongings may be checked upon entrance to the park.
3.2. Management is not held responsible for loss of jewelry, keys, glasses, etc. (Slides will not be stopped to located missing articles.)
3.3. Lockers with lost keys will not be opened until the end of business hours.
3.4. In the event of lightning, we will shut down all the slides and require patrons to remain out of the water until it is safe to return.
3.5. In the event of a power outage, a systematic shut down of the park will occur.
3.6. All slide lineups will close prior to park closing time.
3.7. Procedures are in place for water testing & quality control. In the event of a safety concern, a pool shutdown may occur.
In concern for the safety of our patrons we are now conducting thorough bag and cooler checks upon entrance to the park. The following items are not permitted:
• No Alcohol or Drugs
• No Glass or Sharp Objects
• No Open Drink Containers (Containers Must be Sealed)
Should these items be brought into the park they will be confiscated or emptied. We thank you for your cooperation with this process.
Management reserves the right to refuse admittance and service to anyone. Management and staff will enforce the rules and park policies where they see fit. Anyone who does not follow slide rules or this park policy is in breech of conduct and may be asked to leave the premises.
Splash Down Water Park has a NO refund policy. We will NOT refund admissions under any circumstances.
~Thank you, Management
BE ADVISED THAT PATRONS USE ALL FACILITIES AT THEIR OWN RISK. ENTRANCE TO THE PARK IS DEEMED ACKNOWLEDGEMENT AND ASSUMPTION OF RISK
***To view the complete park policy, please ask at the admissions booth***
A - Yes, coolers and picnic lunches ARE welcome in our facility. We ask that:
• You NOT bring glass containers into the park -&-
• NO alcoholic beverages may be brought onto Splash Down property (we reserve the right to inspect coolers, picnic lunches, and any bags brought onto the property.)
We have a CONCESSION STAND & GRILL available for guests wanting on-site food & beverage purchases.
SENIORS in FREE
Q - Are SENIORS allowed in the park for FREE?
A - Yes, we really are a family park! We simply require ID showing proof of age 65 or older. And yes, seniors CAN use all the water features too!
"just want to watch" VIEWING PASSES
Q - Do I still have to pay even if I just want to watch and will not be getting in the water or getting wet at all?
A - Yes, everyone who visits Splash Down must pay an admission fee (unless you are a senior or 3 years of age or younger.) If you are an adult and do not intend to get in the water at all, you may purchase a VIEWING PASS for a discounted price. Please see general admission pricing for details on all of the above. We appreciate your understanding.
Our facilities require a great deal of time and expense to maintain and offer activities and amenities that are also enjoyed by non-sliders.
Q - Do you discount for groups?
A - Yes, parties of 15 or more receive a group discount ONLY if a reservation is made 48 HOURS before arriving to Splash Down Waterpark. Please call 509-924-3079 or 509-838-0241 (non-season) to make a reservation, or click here for more information.
Q - Do you offer season passes?
A - Yes, we sell season passes, at discounted rates, until June 1st! After June 1st, general season pass pricing will go into effect, so purchase early! Season passes are good for regular admission during normal business hours each and every day of our operating season. See our Season Passes page for details.
SWIM SUITS and CHANGING
Q - What kind of swimsuit do I have to wear and is there somewhere I can change at the park?
A - Appropriate swimwear for a family waterpark is required. Pants or shorts with rivets or belt buckles are NOT allowed on the slides. We have restrooms with changing facilities available to all visitors.
ATMs and PAY PHONES
Q - Do you have ATMs and pay phones available?
A - No, we do not have a pay phone or ATM inside the park so please make arrangements ahead of time.
Q - Can we bring our pets?
A - No pets are allowed within the waterpark. Patrons are NOT allowed to leave pets in their vehicle.
Q - Is there something for people to do besides the slides?